Key trends driving innovation in the restaurant industry. TSHS – 0028

Thrilled to speak with the Bangkok based Rohit Sachdev – Chief Executive Officer Soho Hospitality, about innovation and changes in restaurant and bars offerings, operating models and dining preferences. What are the KPI’s, key pillars that make restaurants and bars succesful. Rohit outlines ways to find new customers. He also talks not only experiential but actually how authenticity is key drivers.