Episode 36. How to use mobile as a channel to personalise the customer experience.(feat. Praveen Kanyadi)

Interview with Praveen Kanyadi, Co- Founder and VP of Products, SpotCues. 

Their mobile communication platform help industries like retail and hospitality to leverage mobile as a channel to engage the guest and personalise their experience. We are 8000km apart and have a blast of a conversation in this show.

Praveen shares his views on hospitality trends for mobile.  He also shares, what is true but almost no one agree with him on.

Also a revelation about  Gourmet food vs Street food.

Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message