The Inspiring Tale of Crafting a High-End Resort in Vietnam’s Mountains! TSHS-0091

The Inspiring Tale of Crafting a High-End Resort in Vietnam’s Mountains!

Hylton Lipkin, General Manager of Garrya Mukang Chai and Om Thule at Ban Yen Tri Group, shares insights on opening a hotel in Vietnam. The hotel is a Banyan Group  branded resort called Garrya.

Lipkin discusses the challenges of staff recruitment, especially in a remote location, and the importance of creating a positive and fun work culture.

He also talks about the process of choosing equipment, suppliers, and staff uniforms that align with the resort’s vision and sustainability goals. Lipkin emphasizes the significance of transparent communication and documentation in project management and the ongoing training and development of staff. The resort is in the pre-opening phase, with marketing efforts focused on generating anticipation and bookings. Lipkin highlights the memorable experiences of seeing the property transform from construction to a functioning hotel and witnessing the growth of local staff members.

The journey from child gardener to international landscape architect. TSHS-0090

The journey from child gardener to international landscape architect.

In this episode, landscape architect Matthieu Mehuys shares his journey from growing up on a farm to creating sustainable biodiverse gardens around the world.

He emphasizes the importance of understanding how nature works and working with it to create beautiful and eco-friendly landscapes.

Mehuys discusses the impact of traditional hotel construction methods on the natural landscape and the need for a more sustainable approach. He also highlights the value of landscape architecture in creating a unique arrival experience for hotel guests. Mehuys addresses misconceptions about landscape architecture and emphasizes the financial and experiential benefits it can bring to a project. He shares his vision of creating spaces that combine hospitality, food production, and community building. Landscape architecture in the hospitality industry has a crucial role in creating visually appealing landscapes while prioritizing ecological and environmental sustainability. It is an opportunity for hotels to implement regenerative practices and enhance the guest experience. The connection between nature and human well-being is essential, and landscape architecture can contribute to the mental and physical well-being of guests. Spending time in nature has a positive impact on relaxation and joy. Landscape architecture can also play a role in improving gut and brain health. The future of landscape architecture in the hospitality industry lies in designing for flexibility and adaptability, allowing for potential land use changes. This can be achieved by incorporating elements like tiny houses and creating spaces that cater to both short-term and long-term stays. The trend is to provide diverse experiences for guests and to integrate functionalities like cafes and community spaces within hotels.

🔴 Rules for the Podcast Review Book Prize Draw

1. **Eligibility**: – Participants must write a review of ¨Dispelling Misconceptions About Landscape Architecture The Impact of Nature on Guest¨ episode of the podcast. – The review must be at least 50 words long and relevant to the episode’s content. – Only one review per participant is eligible for the draw.

2. **Submission**: – Reviews must be submitted by 31 August 2024. – Participants must submit their reviews via the comment section in Apple Podcast. – Each review must include the participant’s name and contact information.

3. **Prize Draw**: – All eligible reviews will be entered into a random draw. – One winner will be randomly selected from the pool of eligible reviews. – The draw will take place on 03 September 2024. – The winner will be contacted to provide the mailing address

4. **Prize**: – The winner will receive a copy of ¨12 Universal Laws of Nature¨ by Matthieu Mehuys. – The winner will be notified via email, within 7 days after the draw.

5. **General**: – The non-transferable prize cannot be exchanged for cash. – By participating, entrants agree to these rules and the decision of the organizer, which is final. – The organizer reserves the right to modify or cancel the draw if necessary.

The Journey of a Self Taught Designer. TSHS-0089

In this episode, Sam-Erik Rutmann interviews Kay Chan, a freelance presentation designer with over two decades of experience.

They discuss visual storytelling and brand communication, as well as Kay’s journey as a self-taught designer. Kay shares insights on working with Fortune 500 companies and the challenges of corporate bureaucracy.

They also explore the importance of attention to detail in brand presentation for the hospitality industry. Kay provides advice for young designers and discusses the role of AI in design. The conversation concludes with a discussion on the importance of local experiences in the hospitality industry. https://khimeric.com

Personalizing the Guest Experience for a Deeper Connection. TSHS-0088

In this episode, Atiba de Souza, CEO and founder of Client Attraction Pros, discusses the role of hospitality in building communities and combating loneliness. Atiba shares his background in entrepreneurship and how it has shaped his perspective on business. He emphasizes the importance of having a bigger purpose and making a positive impact on others.

Atiba also highlights the need for the hospitality industry to move away from transactional interactions and focus on creating genuine connections with guests.

He suggests leveraging technology to create virtual communities and personalizing the guest experience. Additionally, Atiba discusses the challenges and opportunities in serving vulnerable populations and fostering inclusivity in the industry.

When people show up and they see someone that they feel like they know, it’s actually called a parasocial relationship.”

Revolutionizing Hospitality: Sustainable Solutions and Enhanced Guest Experiences. TSHS-0087

Revolutionizing Hospitality: Sustainable Solutions and Enhanced Guest Experiences.

There are low-cost, high-impact sustainability initiatives… that don’t cost any money and are easy to implement.”

In this episode, Sam-Erik Rutman interviews Sue Graves, CEO of Experience Alive, about sustainability in the hospitality industry. They discuss the importance of sustainability reporting, key elements of a comprehensive sustainability report, and affordable sustainable practices that businesses can adopt. Sue shares success stories of hotels and businesses that have implemented sustainable solutions and seen a reduction in expenses. They also discuss the future trends of robotics and AI in the industry and the need for training and development to attract and retain future hospitality leaders.