What happens to tourism businesses that do not listen to changes in travellers habits? Sadly we know the answer to that question, they collapse. The leading hotelier association in Spain are crying foul. Also there is a claim that Thomas Cook in this case ruined the booked trips when the news was announced. In this episode we talk about what believe is the probable reason. More importantly what tourism business can learn from this so they do not suffer the same destiny. We share some tips and tricks especially for hotels on lessons learned.
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