The Future of Vacation Ownership | Derek DeSalvia on Industry Evolution. TSHS – 155

The Future of Vacation Ownership | Derek DeSalvia on Industry Evolution.

In this episode, Derek DeSalvia, EVP and Chief Customer Officer at Hilton Grand Vacations, shares insights on the evolution of vacation ownership, industry trends, guest experience, and leadership in hospitality.

“Hosting major events adds value and appeal”

Discover how the industry is transforming to meet modern traveler expectations and the importance of service excellence.

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What are the needs of the new generation travellers – The affluent backpackers? TSHS-017

We discuss with my guest Sehnaz Cehreli, authority and expert on the needs of the new generation travellers. They are socially responsible, believe in sustainability and living to experience the unique moment. What should the travel destinations and hotels do successfully market and serve the needs of the travellers.