Tag Archives: digital transformation

Transforming Hospitality: AI, Automation, and the Art of Golf. TSHS – 101

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Transforming Hospitality: AI, Automation, and the Art of Golf

In this episode, Sam-Erik Ruttmann interviews Sami Hero, Founder & CEO Growth Fusion Advisors.

 Sami shared his insights on data-driven decision making, the role of AI in hospitality, and the significance of automation. The conversation also touches on the connection between golf and business, as well as trends in the hospitality industry that hoteliers should be aware of.

⏰Join us as we delve into:

  • Digital transformation requires critical thinking about specific needs.
  • Automation can significantly reduce manual work in hospitality.
  • Data-driven decision making is essential for growth.
  • Key Performance Indicators (KPIs) should be limited to a few important metrics.
  • Tracking customer experience in real-time can improve service.
  • AI tools can enhance marketing and customer engagement in hospitality.
  • Golf teaches continuous improvement, similar to business practices.

🔥 Here some soundbites from our conversation:

  • “I’m passionate about helping organizations navigate digital transformation.”
  • “Every company is a little bit of chaos to a degree.”
  • “The generation is super passionate about the things they want to do.”

Sami Her

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Why we cannot ignore Blue Economy, discussion with Ms. Josianne Cutajar. TSHS-0077

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Why we cannot ignore Blue Economy, discussion with Ms. Josianne Cutajar. TSHS-0077

Ms. Josianne Cutajar is a Maltese (Gozitan) politician elected as a Member of the European Parliament in 2019, the youngest person to represent Malta in the European Parliament. She discusses her professional journey, the unique attractions of Gozo, and the importance of climate resilience and inclusive tourism.

 

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Sharing the secrets of defining strategies to reach business goals with digital marketing. TSHS-0034

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Welcome to the 2nd episode of 3 part series called The Why, What and How of digital marketing in tourism and hospitality
I am with Juha Pesonen,  Head of eTourism Research at University of Eastern Finland
In this episodes we are discussing about  Defining a strategy to reach business goals.

We will talk about
Where does strategy work start in tourism business? -> Strategy defines how we get from where we are now to where we want to be in 5, 10 years.
How to build a successful strategy?
Digital transformation is one of the buzz words in the tourism industry at the moment. What role does technology play in strategy work?
How to manage strategy execution? -> Using SMART  metrix.

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Why AI and digital transformation will impact the future of hotels. TSHS_002

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Why AI and digital transformation will impact the future of hotels

What are the implications of digital transformation, technology, and artificial intelligence for hotels? The impact of big data and business analytics with technologies such as artificial intelligence have profound implications for hotel companies, individuals, and society. . On this episode, Sam-Erik Ruttmann and Lasse Rouhiainen explore these complicated and important issues.

Lasse Rouhiainen is a best-selling author and international expert on artificial intelligence, disruptive technologies and digital marketing.

Finnish in origin but based in Spain, Lasse focuses his work on investigating how companies and society in general can better adapt to, and benefit from, artificial intelligence.

Lasse has given keynote presentations, seminars and workshops in more than 16 countries around the world and holds frequent conferences at several universities internationally. He has also provided training to thousands of students and businesses through online e-learning courses.

Lasse has written several books that have been published on Amazon in both English and Spanish. His latest work on artificial intelligence, called Artificial Intelligence: 101 Things You Must Know Today About Our Future, which is currently being translated into several other languages, was selected by Book Authority as one of the best AI books of all time

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