Tag Archives: Thesocialhotelier

The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115

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The Hidden Profit Killers in Restaurants—And How to Fix Them

In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shares his journey from managing restaurants to developing innovative software solutions for the hospitality industry with FOBESoft.

The conversation covers key themes such as the importance of budgeting, leadership lessons learned from culinary icons like Wolfgang Puck, the impact of technology on the restaurant industry, and the challenges faced during the pandemic.

Geordy emphasizes the need for restaurateurs to understand their financials and adapt to the evolving landscape of hospitality.

From Chef To Tech Innovator

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Innovative Podcasting Ideas for Hoteliers. TSHS-0099

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Sheryl Plouffe, co-founder of ICONMAKER® Joint Venture, discusses the power of video podcasting for hoteliers to elevate their brand, attract global guests, and position themselves as leaders in the hospitality industry. She emphasizes the importance of storytelling, showcasing local culture, and creating high-trust relationships through podcasting. Sheryl suggests various podcasting ideas for hoteliers, such as local recommendations, famous guests, historic stories, and employee spotlights. She also highlights the benefits of strategic alliances and the potential for private podcasts for guests. Sheryl believes that personal branding can be beneficial for professionals in any field, but it ultimately depends on the individual’s comfort level and desire to build a personal brand.

Sheryl Plouffe https://www.sherylplouffe.com/

She encourages hoteliers to think outside the box and find innovative ways to engage with guests and stand out in a competitive market.

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How can mental health issues affect an individual during pandemic. TSHS -0031

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The hospitality industry faces overwhelming uncertainty and risks right now. The loss of a job and loss of stability increases a person’s risk to experience mental health issues… and they are at a much higher risk to attempt drastic actions”

Maintaining mental health is both more challenging and more important in these unprecedented times. Sam-Erik Ruttmann is speaking with Dragan Donkov
Manager Learning & Development, EMCC Accredited Coach, MHFA Instructor
How this effects leadership, how to recognise the signs of mental health issues, and how to provide help for those affected.
How to seek help? How to help each other and provide ¨mental health first aid¨.

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Hotel Industry challenges during a pandemic! TSHS-0021

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In this segment of Hospitality Talks, Sam-Erik Ruttmann and Abid Butt invited.industry professionals to discuss industry challenges in the current environment. Guests include Alex Cabanas – CEO Benchmark Global Hospitality, Dr. Erinn Tucker, PhD, MBA, MS, CDMP. – Faculty Director & Associate Professor Georgetown University and Michael Frenkel – President MFC Public Relations.

Here are the talking points of the episode, called, ¨ Industry challenges during a pandemic ¨

Dr. Erinn Tucker
Faculty Director & Associate Professor
Global Hospitality Leadership
Georgetown University

* • What can the students learn from this chapter?
* • How will the education evolve?
* • What questions have the students brought-up during this time?
* • How will the industry change with this pandemic?

Alex Cabanas
Chief Executive Officer
Benchmark Hospitality

* • What have Benchmark done to address the various stake holders, associates, guests & owners?
* • What can the industry learn from this episode in preparing the associates?
* • How do we balance the safety and the fiscal responsibility?
* • What can be done to prepare for the restart?
* • How will the industry change with this pandemic?

Michael Frenkel
President – MFC Public Relations

* • Communication is pivotal in emergency situations? What can the industry do to stay connected with all stake holders, associates, guests and owners?
* • What are the lessons learnt from communication perspective?
* • How can the industry gain consumer confidence moving forward?
* • How will the industry change with this pandemic?.

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