How to Boost Direct Bookings Without Relying On Third Parties. TSHS-0097

In this episode, Sam-Erik Ruttmann interviews Philippa Gamse, a renowned digital strategist, about digital marketing strategies and analytics for independent hotels. They discuss Philippa’s career in digital strategy and analytics, the importance of engaging directly with guests online, the impact of artificial intelligence (AI) in the hospitality industry, and the challenges of using third-party booking engines.

“Artificial intelligence (AI) can help generate ideas and draft copy, but it should not replace the human touch in communication.”

Philippa emphasizes the need for personalized and authentic communication with guests, the value of qualitative analytics in understanding customer needs, and the limitations of AI in generating creative ideas.

How to fix common digital marketing mistakes independent hotels make. TSHS-0086

How to fix common digital marketing mistakes independent hotels make.

In this episode, Adam Sinkus, the managing partner of A-Purpose Partnership, and I discuss digital marketing for independent hotels.

We discuss the importance of having a clear marketing message that aligns with the overall brand and customer experience.

We also explore integrating traditional marketing channels with digital strategies and the value of community involvement. Adam shares common mistakes small to mid-sized businesses make in social media marketing and emphasizes the need for consistency and engagement. We also touch on the trend of creating destination experiences for travelers. The conversation provides practical tips and insights for hoteliers looking to improve their digital marketing efforts.

Hotel Marketing Mastery: Insider Tips to Skyrocket Your Room Bookings! TSHS – 081

Hotel Marketing Mastery: Insider Tips to Skyrocket Your Room Bookings!

In this episode, Brandon Leibowitz, the founder of SEO Optimizer, shares insights on digital marketing for the hotel industry. The conversation covers search engine optimization, content marketing, social media marketing, pay-per-click advertising, email marketing, analytics, conversion rate optimization, customer relationship management, and the future of automation in hotels. Brandon also shares a cutting-edge tip that not only enhances user engagement but also significantly boosts booking conversion rates by providing a realistic preview of what guests can expect..

🎁 Brandon also offers a gift and website analysis for listeners. Go to https://seooptimizers.com/gift/

☕️ Hey 👋🏻I have created a page here. Now you can buy me a coffee. 😊https://www.buymeacoffee.com/SamErik

Recruitment should be run like an amazing marketing campaign. TSHS – 043

Digital era recruitment
Treat the recruitment like modern marketing of your hotel. The Human Resources Manager position has been renamed by many companies to Director of Talent Acquisition.
The Director of Talent Acquisition is in charge of the digital era recruitment, and onboarding
Think like a marketer and consider the importance of selling the Destination and the Dream.

Sell the Destination
• Don’t sell your hotel right right away, sell the destination first.
• People have to have the desire to go to your destination where you are, before they could consider choosing your hotel as a place to work.
• Broadly think about why people would want to work in the hospitality industry, not just your hotel. or the long-term benefits of working in the industry.
• Why would people even want to do this for work in the first place?

Sell the Dream
• Once they found the destination, sell the dream. Only then can you start to look at your story and marketing of it.

The Brand Story and the Marketing
• What does your story say about your hotel as a place to work?
• They want to work for companies that they feel good about.
• Does your brand story tell a good story about working for you?
• Does your story tell a good story about your brand, about your business, about the hotel industry in a way that your hotel would be a place where people want to work in the first place.

Recruitment and media companies
Treat recruitment as modern marketing like media companies do.
Your customers and your employees rather carry the internet in their pocket.
They know everything about your place of work and they want to be looking for meaning, looking for a place where they can feel at home and feel like they make a difference and feel like they can contribute to a better world.
• What are you doing to help tell that story and as you get the story together then you need to reach potential candidates where they spend their time.
• Think about how you use content marketing.
• Think about how to use LinkedIn, Instagram, Facebook, tiktok and YouTube and all the other channels to tell the story of why you’re a great place to work.
• Go to those social media channels where your employees and your future employees spend their time.
• We use these tools to reach customers today. Why wouldn’t we do the same to reach potential employees?
• Best part of thinking about it this way is that it works for employees regardless of whether their job requires them to be in person or if it allows them to work remotely or some hybrid.

Learn more about digital marketing. CLICK THIS LINK

11 things that matter, The Story CLICK THIS LINK

Sharing the secrets of defining strategies to reach business goals with digital marketing. TSHS-0034

Welcome to the 2nd episode of 3 part series called The Why, What and How of digital marketing in tourism and hospitality
I am with Juha Pesonen,  Head of eTourism Research at University of Eastern Finland
In this episodes we are discussing about  Defining a strategy to reach business goals.

We will talk about
Where does strategy work start in tourism business? -> Strategy defines how we get from where we are now to where we want to be in 5, 10 years.
How to build a successful strategy?
Digital transformation is one of the buzz words in the tourism industry at the moment. What role does technology play in strategy work?
How to manage strategy execution? -> Using SMART  metrix.