The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115

Posted on February 15, 2025 by the-social-hotelier-show

The Hidden Profit Killers in Restaurants—And How to Fix Them

In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shares his journey from managing restaurants to developing innovative software solutions for the hospitality industry with FOBESoft.

The conversation covers key themes such as the importance of budgeting, leadership lessons learned from culinary icons like Wolfgang Puck, the impact of technology on the restaurant industry, and the challenges faced during the pandemic.

Geordy emphasizes the need for restaurateurs to understand their financials and adapt to the evolving landscape of hospitality.

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AI Expert Exposes Shocking Truth About Video Generation! TSHS – 113

Posted on January 31, 2025 by the-social-hotelier-show

🔥 Get ready for an interesting conversation with Jayanth N Kolla, Founder& Partner of Convergence Catalyst, Expert on AI, Machine Learning.

This is our annual episode discussing the rapid evolution of AI and its profound impact on the travel and tourism industry.

We explore how social media influences travel trends, the rise of Generative AI Travel Content creation, and the changing landscape of influencers.
The conversation also delves into the emergence of theme-based travel experiences
AI for Trip Planning, the Future of Tourism Technology, and AI Assistants in Travel, from Artificial Intelligence to Intelligent Assistants

.

Furthermore, the conversation covers strategies destinations can adopt to remain appealing in an AI-driven world. Finally, they touch on the future of travel planning with AI agents that can automate and optimize the booking process for Authentic Travel Content and Niche Travel Experiences.

Here are some Sound Bites from our conversation:

AI is rapidly evolving and will significantly impact travel.

Social media is changing how people choose travel destinations.

Generative AI allows for the creation of travel content without physical travel.

The influencer landscape is shifting due to the rise of AI-generated content.

Theme-based travel is becoming more popular among tourists.

Destinations should focus on unique experiences to attract diverse travelers.

AI agents will automate travel planning, making it more efficient.

🔔 Don’t miss out on this game-changing episode.

In Substack, there is the latest blog summarizing my conversation with Jayanth N Kolla and the link to the video podcast

Here is the Link to a Free Subscription

https://samerik.substack.com/subscribe

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Discover How to Grow Your Business Through Podcasting. TSHS – 110

Posted on January 11, 2025 by the-social-hotelier-show

Discover How to Grow Your Business Through Podcasting

Welcome to this episode of The Social Hotelier Podcast! Today, we are honored to host Noémi Beres, co-owner of Podcast Connections, an agency renowned for helping entrepreneurs amplify their voices through strategic podcast interviews.

With over 11 years of experience in content creation and online marketing, Noémi has mastered the art of storytelling and business growth.

Starting her entrepreneurial journey in 2007, she pivoted to launch Podcast Connections in 2020, creating a global network of clients and thought leaders. Passionate about engaging and valuable content, Noémi’s innovative approach and European flair set her agency apart in the podcasting world.

Five Podcast Tips from Noémi Beres

1. Preparation is Key: Always prepare your topics and talking points thoroughly before the interview.

2. Be Present: Engage fully with the host by grounding yourself and focusing on the conversation.

3. Respect the Host’s Time: Avoid treating the podcast as a pure advertisement; share stories and knowledge instead.

4. Invest in Basics: Use a quality microphone, proper lighting, and soundproofing to enhance audio quality.

5. Promote and Build Relationships: Promote your podcast appearances and nurture the connections you form during the process.

There are many more tips in this episode so stay until the end.

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Hotelier Learning Curve: Humility & Curiosity – Discussion with Marc Dardenne. TSHS-056

Posted on August 20, 2023 by the-social-hotelier-show

Hotelier Learning Curve: Humility & Curiosity – Discussion with Marc Dardenne

We are reflecting with my guest Marc Dardenne on our decades-long careers and sharing insights learned along the way. Starting as management trainees Marc with Hilton and me with Hyatt, we gained experience across multiple countries and cultures. Early challenges included adapting to new places, understanding cultural norms, and taking the initiative to learn.

Key lessons covered are being curious and proactive, embracing humility, respecting local cultures, and cultivating a passion for hospitality. We emphasize the need for self-learning, adjustment, and developing skills over time.

Discussion topics also include changes in the industry, attracting young talent, and offering better career paths. Flexibility, work-life balance, training, and shaping hotel culture are noted as ways to engage the new generation.

Overall, this candid discussion between seasoned hotel professionals provides an intriguing look at their global journeys and the evolution of the hospitality business. The humor and stories offer both wisdom and entertainment.

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The future hotel leadership – discussion with Aki Keskitalo. TSHS-049

Posted on April 18, 2023 by the-social-hotelier-show

The future hotel leadership – discussion with Aki Keskitalo, Hotel General Manager, Hotel Torni & Solo Sokos Helsinki
Interesting discussion with Aki Keskitalo, besides his passion for hospitality, and empowering his colleagues, he is known to get out of his comfort zone.
He is the contestant in the Finnish version of The Apprentice aka DIILI 2023.

Learn more what drives him to excel in Life and his views on the future of hotel leadership.

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How can mental health issues affect an individual during pandemic. TSHS -0031

Posted on January 28, 2021 by the-social-hotelier-show

The hospitality industry faces overwhelming uncertainty and risks right now. The loss of a job and loss of stability increases a person’s risk to experience mental health issues… and they are at a much higher risk to attempt drastic actions”

Maintaining mental health is both more challenging and more important in these unprecedented times. Sam-Erik Ruttmann is speaking with Dragan Donkov
Manager Learning & Development, EMCC Accredited Coach, MHFA Instructor
How this effects leadership, how to recognise the signs of mental health issues, and how to provide help for those affected.
How to seek help? How to help each other and provide ¨mental health first aid¨.

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The future of hospitality – What you need to know for 2021. TSHS-0030

Posted on January 21, 2021 by the-social-hotelier-show

Thrilled to speak with Willem van Bolderen, Architect and on of the founders of Studio Puisto Architects, about their the latest developments in hospitality architecture, called Space of Mind. We also discuss the benefit of wood as a building material to create sustainability sound buildings.
He also described the modern approach in using technology new way of standardising, to standardise to customise with the aid of computer aided technology.
Blend of unique architecture with the aid of artificial intelligence.

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What are the most important deep tech solutions for travel and tourism, and why they matter! TSHS-0023

Posted on June 19, 2020 by the-social-hotelier-show

What are the most important deep tech solutions for travel and tourism, and why they matter for hotels current and post covid era!

1) Latest travel & tourism industry news, as the first set of lockdowns are lifting

2) Deep Technologies based solutions for Travel & Tourism industry for the current and post-Covid era.

Links to the topics we discussed:

– China’s Smart Hotels Article – https://s.nikkei.com/3deSLOv
– Computer Vision AI-based Safety and Security Solutions – https://www.youtube.com/watch?v=ulUYr…
– Personal Concierge Solutions – Revo-Ex – http://www.revo-ex.com/#how-it-works

3) Deep dive analysis key learning s from AirBnB… as a technology company and a brand in the Hospitality industry

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Hotel Industry challenges during a pandemic! TSHS-0021

Posted on April 10, 2020 by the-social-hotelier-show

In this segment of Hospitality Talks, Sam-Erik Ruttmann and Abid Butt invited.industry professionals to discuss industry challenges in the current environment. Guests include Alex Cabanas – CEO Benchmark Global Hospitality, Dr. Erinn Tucker, PhD, MBA, MS, CDMP. – Faculty Director & Associate Professor Georgetown University and Michael Frenkel – President MFC Public Relations.

Here are the talking points of the episode, called, ¨ Industry challenges during a pandemic ¨

Dr. Erinn Tucker
Faculty Director & Associate Professor
Global Hospitality Leadership
Georgetown University

* • What can the students learn from this chapter?
* • How will the education evolve?
* • What questions have the students brought-up during this time?
* • How will the industry change with this pandemic?

Alex Cabanas
Chief Executive Officer
Benchmark Hospitality

* • What have Benchmark done to address the various stake holders, associates, guests & owners?
* • What can the industry learn from this episode in preparing the associates?
* • How do we balance the safety and the fiscal responsibility?
* • What can be done to prepare for the restart?
* • How will the industry change with this pandemic?

Michael Frenkel
President – MFC Public Relations

* • Communication is pivotal in emergency situations? What can the industry do to stay connected with all stake holders, associates, guests and owners?
* • What are the lessons learnt from communication perspective?
* • How can the industry gain consumer confidence moving forward?
* • How will the industry change with this pandemic?.

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