Tag Archives: hotels

The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115

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The Hidden Profit Killers in Restaurants—And How to Fix Them

In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shares his journey from managing restaurants to developing innovative software solutions for the hospitality industry with FOBESoft.

The conversation covers key themes such as the importance of budgeting, leadership lessons learned from culinary icons like Wolfgang Puck, the impact of technology on the restaurant industry, and the challenges faced during the pandemic.

Geordy emphasizes the need for restaurateurs to understand their financials and adapt to the evolving landscape of hospitality.

From Chef To Tech Innovator

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AI Expert Exposes Shocking Truth About Video Generation! TSHS – 113

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🔥 Get ready for an interesting conversation with Jayanth N Kolla, Founder& Partner of Convergence  Catalyst, Expert on AI, Machine Learning.

This is our annual episode discussing the rapid evolution of AI and its profound impact on the travel and tourism industry.

  • We explore how social media influences travel trends, the rise of Generative AI Travel Content creation, and the changing landscape of influencers.

  • The conversation also delves into the emergence of theme-based travel experiences

  • AI for Trip Planning, the Future of Tourism Technology, and AI Assistants in Travel, from Artificial Intelligence to Intelligent Assistants

    .

Furthermore, the conversation covers strategies destinations can adopt to remain appealing in an AI-driven world. Finally, they touch on the future of travel planning with AI agents that can automate and optimize the booking process for Authentic Travel Content and  Niche Travel Experiences.

Here are some Sound Bites from our conversation:

  • AI is rapidly evolving and will significantly impact travel.

 

  • Social media is changing how people choose travel destinations.

 

  • Generative AI allows for the creation of travel content without physical travel.

 

  • The influencer landscape is shifting due to the rise of AI-generated content.

 

  • Theme-based travel is becoming more popular among tourists.

 

  • Destinations should focus on unique experiences to attract diverse travelers.

 

  • AI agents will automate travel planning, making it more efficient.

Jayanth N Kolla

 

🔔 Don’t miss out on this game-changing episode.

In Substack, there is the latest blog summarizing my conversation with Jayanth N Kolla and the link to the video podcast

Here is the Link to a Free Subscription

https://samerik.substack.com/subscribe

 

 

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Innovative Podcasting Ideas for Hoteliers. TSHS-0099

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Sheryl Plouffe, co-founder of ICONMAKER® Joint Venture, discusses the power of video podcasting for hoteliers to elevate their brand, attract global guests, and position themselves as leaders in the hospitality industry. She emphasizes the importance of storytelling, showcasing local culture, and creating high-trust relationships through podcasting. Sheryl suggests various podcasting ideas for hoteliers, such as local recommendations, famous guests, historic stories, and employee spotlights. She also highlights the benefits of strategic alliances and the potential for private podcasts for guests. Sheryl believes that personal branding can be beneficial for professionals in any field, but it ultimately depends on the individual’s comfort level and desire to build a personal brand.

Sheryl Plouffe https://www.sherylplouffe.com/

She encourages hoteliers to think outside the box and find innovative ways to engage with guests and stand out in a competitive market.

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Critical Questions in Hospitality explored with Celine Vadam. TSHS – 050

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Critical Questions in Hospitality.
My guest in this episode is Celine Vadam, Co-founder of Hospitality of the Future Think Tank contributed with the team from the Hospitality of the Future Think Tank to Prof. Dr. Willy Legrand’s book¨Critical Questions in Sustainability and Hospitality.¨

We will discuss with Celine Vadam how to make better choices and prioritize a more holistic commitment to protecting the planet.

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Sharing the secrets of defining strategies to reach business goals with digital marketing. TSHS-0034

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Welcome to the 2nd episode of 3 part series called The Why, What and How of digital marketing in tourism and hospitality
I am with Juha Pesonen,  Head of eTourism Research at University of Eastern Finland
In this episodes we are discussing about  Defining a strategy to reach business goals.

We will talk about
Where does strategy work start in tourism business? -> Strategy defines how we get from where we are now to where we want to be in 5, 10 years.
How to build a successful strategy?
Digital transformation is one of the buzz words in the tourism industry at the moment. What role does technology play in strategy work?
How to manage strategy execution? -> Using SMART  metrix.

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Why bother with Digital Marketing for Tourism and Hospitality. Ep.1. TSHS-033

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Why bother with Digital Marketing for Tourism and Hospitality.
Discussing in this three part series with Juho Pesonen, Tourism Marketing and Management Master’s Degree Programme Director; Adjunct Professor, Head of eTourism Research, University of Eastern Finland.

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How can mental health issues affect an individual during pandemic. TSHS -0031

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The hospitality industry faces overwhelming uncertainty and risks right now. The loss of a job and loss of stability increases a person’s risk to experience mental health issues… and they are at a much higher risk to attempt drastic actions”

Maintaining mental health is both more challenging and more important in these unprecedented times. Sam-Erik Ruttmann is speaking with Dragan Donkov
Manager Learning & Development, EMCC Accredited Coach, MHFA Instructor
How this effects leadership, how to recognise the signs of mental health issues, and how to provide help for those affected.
How to seek help? How to help each other and provide ¨mental health first aid¨.

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Hotel Industry challenges during a pandemic! TSHS-0021

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In this segment of Hospitality Talks, Sam-Erik Ruttmann and Abid Butt invited.industry professionals to discuss industry challenges in the current environment. Guests include Alex Cabanas – CEO Benchmark Global Hospitality, Dr. Erinn Tucker, PhD, MBA, MS, CDMP. – Faculty Director & Associate Professor Georgetown University and Michael Frenkel – President MFC Public Relations.

Here are the talking points of the episode, called, ¨ Industry challenges during a pandemic ¨

Dr. Erinn Tucker
Faculty Director & Associate Professor
Global Hospitality Leadership
Georgetown University

* • What can the students learn from this chapter?
* • How will the education evolve?
* • What questions have the students brought-up during this time?
* • How will the industry change with this pandemic?

Alex Cabanas
Chief Executive Officer
Benchmark Hospitality

* • What have Benchmark done to address the various stake holders, associates, guests & owners?
* • What can the industry learn from this episode in preparing the associates?
* • How do we balance the safety and the fiscal responsibility?
* • What can be done to prepare for the restart?
* • How will the industry change with this pandemic?

Michael Frenkel
President – MFC Public Relations

* • Communication is pivotal in emergency situations? What can the industry do to stay connected with all stake holders, associates, guests and owners?
* • What are the lessons learnt from communication perspective?
* • How can the industry gain consumer confidence moving forward?
* • How will the industry change with this pandemic?.

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How is Indonesian Tourism coping with the Corona Virus outbreak! TSHS-0019

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I am discussing with Yasha Chatab, based in Jakarta, about everyday life in Jakarta.
We also talk about government encouragements for people to travel more.
Bali announced ¨Love Bali ¨campaign to entice travellers to visit The island of Gods. Does this approach work?

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What are the needs of the new generation travellers – The affluent backpackers? TSHS-017

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We discuss with my guest Sehnaz Cehreli, authority and expert on the needs of the new generation travellers. They are socially responsible, believe in sustainability and living to experience the unique moment. What should the travel destinations and hotels do successfully market and serve the needs of the travellers.

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